The timeshare exchange company has created a new way to keep members up-to-date with their travel preferences.
Members of global timeshare exchange provider Dial An Exchange (DAE), now have a simple but effective way to review their travel history and future exchange status through an innovative new Member Transaction Report program.
The program gives DAE members access to an easy to use online review of their transaction history with the company from the previous five years, allowing them to keep track of everything from exchanges and use of bonus and rental weeks to the deposited weeks that are credited to their account.
“Our members have really embraced the program, which is another leap forward in customer communication and demonstrating the ease of use of the DAE program,” said Francis Taylor, CEO, Dial An Exchange. “We are constantly striving to enhance our product and this is just the latest example of the attention to detail that we provide to our members.”
This program is now fully operational in Australia, New Zealand and the USA and about to go live in South Africa as well as Asia though the three DAE offices located in China, India and Thailand. Members only need to have their email addresses currently registered on their DAE Member Account in order to access their individually prepared report at any time online, with the statement also sent automatically to them every six months via email in a proactive effort to keep members updated about their information.
Membership with DAE is free and allows timeshare owners the option to bank their week for free and request an exchange with no up-front costs. Payment is made only after an exchange has been confirmed.
About Dial An Exchange
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company is approaching 450,000 members worldwide and is a truly viable option for all timeshare owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for timeshare owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.
Membership benefits include a FREE membership option, Gold Advantage membership option, low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit http://daelive.com